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Community Housing Consultant

2 months ago


Bolton, Bolton, United Kingdom Bolton Council Full time

Job Title: Housing Options Specialist

Team: Homes for Bolton

Hours: 37 per week

Grade: F £28,770 - £32,076 per annum (£14.91 to £16.62 per hour)

Contract: Permanent

Role specifics: Full, clean driving licence required. A DBS check will be necessary for this position.

The Role

As a Housing Options Specialist, you will play a crucial role in managing the 'Homes for Bolton' housing register, facilitating applicants in their quest for social housing. Your responsibilities will extend to delivering comprehensive Housing Options services, providing essential guidance and support to individuals seeking access to housing solutions, including those requiring adapted living spaces and those with medical or other support needs.

Moreover, you will engage in casework and assessments, collaborating with disability officers, hospital specialists, and social workers to evaluate urgent needs. You will also provide assistance to 'Homes for Bolton' partner landlords, ensuring the quality of advertisements and the efficiency of the shortlisting process.

About You

The ideal candidate will be a collaborative team member with outstanding communication and networking abilities, fostering positive relationships and empowering customers to address their housing and related needs. You will demonstrate excellent casework practices and a commitment to achieving best practices in support of the team and service.

Your understanding of housing needs, medical and disability issues, homelessness, relevant legal frameworks, and associated service provisions will be essential. You must exhibit initiative, effective organizational skills, and a proven ability to make sound decisions and achieve positive outcomes in complex casework scenarios.

About Us

This is an exciting opportunity to join an organization with ambitious goals for the community. Bolton is a welcoming place to work, dedicated to fostering an environment where individuals feel engaged, connected, and prosperous. We are passionate about enhancing the experiences and outcomes for the residents of Bolton, striving to create a vibrant community supported by strong relationships, successful enterprises, and healthy, active citizens.

As an employer, we value our employees' dedication and hard work, offering a range of exclusive rewards and benefits, including discounts, gym membership options, and salary sacrifice schemes. Additionally, we provide a generous annual leave allowance, flexible working arrangements, access to a Pension Scheme, and various employee wellbeing and support services.

Our Values

We place great importance on our organizational values, which guide our work and interactions. For more information about our values, staff benefits, and the job description/person specification for this role, please refer to our resources.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people, expecting all staff and volunteers to share this commitment. This position is designated as customer-facing and requires a specified level of spoken English as outlined in the person specification.

We recognize continuous service within Greater Manchester local authorities and NHS organizations, allowing access to service-related benefits.