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OUI Bar Supervisor
2 months ago
Job Summary:
The OUI Bar Supervisor is a key member of the Radisson RED Glasgow team, responsible for delivering exceptional service and ensuring the smooth operation of banquets and events. As a leader in the hospitality industry, we are seeking a passionate and experienced individual to join our team.
Key Responsibilities:
- Support the smooth running of the banquets department, ensuring all aspects of the guest conference and banqueting service experience are delivered to the highest levels.
- Work proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
- Deliver on plans and objectives, achieving banqueting initiatives and hotel targets.
- Supervise the banqueting team, fostering a culture of growth, development, and performance within the department.
- Accountable for ensuring costs and inventory are controlled, productivity and performance levels are attained.
- Build and maintain effective working relationships with all key stakeholders.
- Establish and deliver effective programs that advance service standards, profitability, and cost control.
- Ensure adherence and compliance to all legislation, performing due diligence requirements and best practice activities.
Requirements:
- Experience in banquets.
- Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
- Commitment to delivering exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions with proven problem-solving capabilities.
- Personal integrity, with the ability to work in an environment that demands excellence, time, and energy.
- Experience of working with IT systems on various platforms.
- Strong communication skills.
About Radisson RED Glasgow:
Radisson RED Glasgow is a hotel that reflects the city's personality, combining urban style, modern comforts, a love for the arts, and a truly warm welcome. We are a team that is passionate about delivering exceptional service and creating memorable moments for our guests.