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Customer Service Representative

2 months ago


Liphook, Hampshire, United Kingdom Sainsbury's Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Sainsbury's. As a key member of our retail store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.

Key Responsibilities:

  • Customer Service: Provide excellent customer service, responding to customer queries, and resolving issues in a professional and courteous manner.
  • Sales and Merchandising: Work with colleagues to achieve sales targets, maintain store standards, and ensure a high level of product knowledge.
  • Teamwork: Collaborate with colleagues to achieve team goals, provide support and guidance as needed, and contribute to a positive and inclusive store environment.
  • Stock Management: Assist with stock management tasks, including receiving and processing stock, and maintaining accurate inventory records.

Benefits:

  • Competitive Pay: Enjoy a market-leading rate of pay, with opportunities for overtime and bonuses.
  • Discounts and Perks: Receive a range of discounts and perks, including a 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat.
  • Training and Development: Access to comprehensive training and development programs, designed to help you grow and succeed in your role.
  • Wellbeing Support: Enjoy access to our Employee Assistance Programme, providing confidential support and guidance on a wide range of issues.

About Sainsbury's:

Sainsbury's is a leading UK retailer, committed to delivering excellent customer service and providing a positive and inclusive work environment. We are proud to offer a range of benefits and opportunities for our colleagues, including competitive pay, discounts, and training and development programs.