Workshop Manager

4 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Lookers Full time

Job Summary

We are seeking an experienced Workshop Controller to join our team at Bishop Stortford Land Rover. As a key member of our Aftersales Department, you will be responsible for the day-to-day running of the workshop, ensuring our service and repair technicians achieve their daily targets.

Key Responsibilities

  • Supervise and motivate our team of Technicians & Apprentices
  • Pro-actively review and prioritise the daily workload
  • Ensure all working practices comply with company, DVSA, health and safety and OEM policy
  • Make sure all service work is carried out correctly, competently and on time, with customer satisfaction in mind
  • Maintain relationships with the vehicle manufacturer and provide support to Technicians during repairs
  • Liaise with colleagues and other departments to ensure a top quality service for customers
  • Schedule work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
  • Assist with technical challenges and write technical reports

Requirements

We are looking for someone with motor industry experience managing a team within a busy Service/Workshop environment. You will need a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent) as well as a solid understanding of COSHH legislation, trade practices, and consumer legislation. Having awareness of quality control and inspection requirements of a workshop is essential.

What We Offer

We offer a competitive salary, plus bonus, and the opportunity to progress within the premium Jaguar Land Rover brand and the motor trade industry. You will also have access to brand-specific training and ongoing support from our Service Manager.


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