Contract Management Lead

4 weeks ago


Luton, Luton, United Kingdom Swift Swimmers Swim School Full time
Job Title: Contract Management Lead

Swift Swimmers Swim School is seeking a highly skilled Contract Management Lead to join our team. As a key member of our management team, you will be responsible for coordinating the efficient and effective deployment of our swimming programmes, ensuring that our customers receive an exceptional experience.

Key Responsibilities:

  • Coordinate the deployment of our swimming programmes to meet business needs.
  • Successfully meet KPI targets and drive revenue streams.
  • Manage and lead our swim teachers to ensure they work efficiently and effectively.
  • Communicate regularly with parents of swim members to ensure communications have been received and understood.
  • Handle customer comments promptly and professionally.
  • Plan, deliver, and monitor our Swift Swimmers programme.
  • Use your initiative to drive revenue streams and secondary spend for Swift Swimmers.

Requirements:

  • Swim England Level 1 and Level 2 Qualifications (Essential).
  • Teacher Rescue award, NPLQ or First Aid Qualification (Desirable).
  • Experience of managing staff, including setting targets and conducting performance reviews.
  • Computer literate and proven organisational skills.

What We Offer:

  • Casual dress.
  • Company events.
  • Employee discount.
  • Employee mentoring programme.
  • Free parking.
  • On-site parking.
  • Work from home.

Experience:

  • Project Management: 1 year (preferred).

Work Location: In person



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