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Mercedes-Benz Van Technician
2 months ago
We are seeking an experienced Van Technician to join our team at Rygor Auto in Heathrow. As a Van Technician, you will be responsible for diagnosing and repairing vehicles to the highest standards.
Key Responsibilities:- Diagnose vehicles using observational and mechanical testing, as well as customer-provided information
- Provide detailed estimates for repairs and replacements, and obtain customer approval prior to commencing work
- Repair vehicles based on diagnosed issues and repair estimates
- Test drive vehicles after repairs to ensure mechanical soundness and identify any additional issues
- Describe vehicle condition to customers and answer follow-up questions
- File appropriate documentation on each repair
- Level 3 (NVQ or City and Guilds or IMI Qualification) in LCV Vehicle Repair and Maintenance
- Previous practical working experience as a Van Technician
- Customer service experience advantageous
- Computer literacy and confidence using technology
- Current and full UK driving license for relevant vehicle classes
- Ability to identify worn and faulty components in accordance with DVSA Standards
- Fantastic communication skills via email, telephone, and face-to-face
- Ability to use all appropriate modules of Keyloop/Kerridge
- Good administrative knowledge
- Complete customer documentation within agreed time scales
- Brilliant team player
- Positive attitude and flexible with workloads
- Strong organisation and time management skills
- Wheel alignment
- Tyre fitting
- Experience in carrying out diagnostic and service repairs
- Working for an award-winning and UK Best Workplace
- Manufacturer training and access to our in-house training hub
- Long service recognition
- Branded work wear and boot allowance
- Four times death in service benefit
- Ongoing investment in company facilities and working environments
- 20 days of annual leave per year plus Bank Holidays
We are committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We believe our unique qualities should be celebrated, and we want you to bring your authentic self to work every single day.