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Hospitality Operations Manager

2 months ago


Wantage, Oxfordshire, United Kingdom The Sparsholt Full time
Job Overview

We are thrilled to announce an exceptional opportunity for a Hospitality Operations Manager with a strong background in premium hospitality to join our esteemed establishment.

If you are dedicated to crafting outstanding dining experiences and thrive in a collaborative environment with a team of top-tier professionals, including those with Michelin stars and Masters of Culinary Arts, this role is perfect for you.

This position offers a remarkable chance for a talented Hospitality Operations Manager to establish a prominent reputation within the culinary sector.

As a Hospitality Operations Manager, your primary focus will be to foster strong working relationships with your teams, ensuring the delivery of exceptional customer service.

In addition to possessing excellent presentation, organizational, and communication skills, you will exhibit a genuine passion for gastronomy and service, coupled with abundant enthusiasm.

Key Responsibilities:

  • Collaborating with the culinary team to design well-balanced menus.
  • Preparing and overseeing the budget, ensuring cost-effective operations while upholding quality standards.
  • Building robust relationships with external partners and local venues.
  • Recruiting, training, supervising, and inspiring restaurant personnel.
  • Ensuring adherence to food safety regulations, hygiene standards, and quality control measures.
  • Identifying opportunities for growth, innovation, and enhancement in service delivery and operational efficiency.
  • Maintaining strict compliance with health and safety regulations, ensuring a tidy and organized kitchen environment.

Qualifications:

  • Demonstrated experience as a Hospitality Operations Manager or Deputy Manager in a restaurant or inn.
  • Proven track record in managing, training, and supporting a team throughout your career.
  • Financially savvy, with strong analytical skills to create and maintain budgets and drive commercial success.
  • Exceptional coaching, delegation, and influencing abilities.
  • Capability to prioritize multiple projects in a dynamic, creative environment and excel under pressure.
  • Strong multitasking abilities, with a focus on prioritizing responsibilities and adapting to changing circumstances.
  • Meticulous organizational skills and keen attention to detail.
  • Empathetic, clear, and highly effective verbal and written communication.
  • Ability to navigate challenges and opportunities with a solution-oriented mindset.
  • Outstanding strategic thinking and critical reasoning capabilities.

Additional Information:

  • Title: Hospitality Operations Manager
  • Salary: Competitive
  • Benefits:
    • 28 days of holiday, including bank holidays
    • Tailored training and development opportunities
    • Pension and life insurance
    • Discounts available through our employee benefits program
    • Wellbeing initiatives
    • Access to an employee assistance program
    • Complimentary meals during shifts
    • Opportunities for career advancement
    • Apprenticeships available for all experience levels