Head of Collections Management
4 weeks ago
We are seeking a skilled and customer-focused Collections Lead to oversee our collections process and ensure timely and effective collection of outstanding payments from our customers.
Key Responsibilities- Manage and lead on our collections efforts to optimize cash flow and minimize delinquencies.
- Develop and implement strategies to improve the collections process, including data analysis and trend identification.
- Proactively contact customers to resolve issues and disputes, and negotiate payment plans with delinquent customers.
- Collaborate with internal teams to identify and address root causes of payment delays or disputes.
- Prepare and present collection reports to management, highlighting trends and recommendations.
- Proven experience in collections or a similar role, preferably in the financial services industry.
- Customer-focused mindset with excellent communication and negotiation skills.
- Strong leadership abilities and the ability to build and manage a high-performing collections team.
- Ability to analyze data and identify trends to drive improvements in the collections process.
- Knowledge of relevant laws and regulations related to collections.
- Excellent problem-solving and decision-making skills.
- Proficient in using collection management systems and software.
- Fully flexible working hours with a core focus on collaboration and productivity.
- Hybrid working model with one day per week in our London office and the rest of the time working from home.
- Generous parental leave and flexible time off to support work-life balance.
- Access to LinkedIn Learning and Calm to support professional development and well-being.
- 30 days holiday allowance in addition to bank holidays.
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Head of Technology and Data Collection
4 weeks ago
London, Greater London, United Kingdom Smartransport Full timeJob Title: Head of Technology and Data CollectionAt Smart Transport Hub, we are seeking a highly skilled and experienced Head of Technology and Data Collection to lead our innovation in transportation solutions. As part of our senior leadership team, you will oversee and grow both the research and development and implementation of advanced technology systems...
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Head of Technology and Data Collection
4 weeks ago
London, Greater London, United Kingdom Smartransport Full timeJob Title: Head of Technology and Data CollectionAt Smart Transport Hub, we are seeking a highly skilled and experienced Head of Technology and Data Collection to lead our innovation in transportation solutions. As part of our senior leadership team, you will oversee and grow both the research and development and implementation of advanced technology systems...
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Head of Collections
3 weeks ago
London, Greater London, United Kingdom SAPI Full timeSAPI is a leading provider of custom financing products, offering an all-encompassing API for business credit solutions. Our mission is to provide liquidity for the global payment ecosystem.The RoleWe are seeking a motivated and customer-focused Collections Lead to oversee our collections process. As a Collections Lead at SAPI, you will play a vital role in...
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Head of Collections
3 weeks ago
London, Greater London, United Kingdom SAPI Full timeSAPI is a leading provider of custom financing products, offering an all-encompassing API for business credit solutions. Our mission is to provide liquidity for the global payment ecosystem.The RoleWe are seeking a highly motivated and customer-focused Collections Lead to oversee our collections process. As a Collections Lead at SAPI, you will play a vital...
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Head of Collections Research and Strategy
3 weeks ago
London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full timeAbout the Role:The National Archives (TNA) is seeking a highly skilled and experienced professional to lead our collections research and strategy efforts. As the Head of Collections Research and Strategy, you will be responsible for defining and implementing a collections research strategy that aligns with our Research Vision and corporate strategy.You will...
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London, Greater London, United Kingdom The Curve Group Full timeJob Title: Head of Customer Service & CollectionsLocation: Milton KeynesThis is a hybrid role, with 3 days spent in the office and 2 days working from home.The Curve Group is one of the fastest-growing banks in the UK, offering personal and corporate savings products, as well as finance for UK residential and commercial property.We are seeking a 'Head of...
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Heritage Collection Manager
6 days ago
London, Greater London, United Kingdom Goldsmiths, University of London Full timeAbout the DepartmentThe Library at Goldsmiths, University of London, is a vital hub of academic life and student engagement on campus. Our department is dedicated to delivering exceptional services, resources, and support to all departments and visitors. We strive to innovate, develop, and improve our offerings continuously. Our highly skilled and...
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Digital Collections Management Specialist
3 weeks ago
London, Greater London, United Kingdom Digital Preservation Coalition Full timeRole OverviewThe Digital Collections Management Coordinator will play a key role in supporting the development of a new approach to managing the British Library's Digital Collections. This will involve working with the Head of Digital Collection Management and other colleagues to implement the digital elements of the Library's Collection Management...
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Head of Commercial Management
4 weeks ago
London, Greater London, United Kingdom HEAD OFFICE Full timeJob Title: Head of Commercial ManagementLocation: Head Office, LondonJob Type: Full-timeAbout the Role:We are seeking a highly skilled and experienced professional to lead our commercial management team. The ideal candidate will have a strong background in customer acquisition and a proven track record of developing and implementing successful strategies.Key...
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Chief of Sound and Audiovisual Collections
1 month ago
London, Greater London, United Kingdom International Association of Sound and Audiovisual Archives Full timeLead the UK's National Sound ArchiveAs the Head of Sound and Vision, you will oversee the staff of the UK's national sound archive, one of the world's greatest collections of sound recordings. Your leadership will drive the Save our Sounds programme, ensuring the nation's current and future sound heritage is preserved and made accessible.Key...
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Chief of Sound and Audiovisual Collections
1 month ago
London, Greater London, United Kingdom International Association of Sound and Audiovisual Archives Full timeLead the UK's National Sound ArchiveAs the Head of Sound and Vision, you will oversee the staff of the UK's national sound archive, one of the world's greatest collections of sound recordings. Your leadership will drive the Save our Sounds programme, ensuring the nation's current and future sound heritage is preserved and made accessible.Key...
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Digital Collections Management Specialist
4 weeks ago
London, Greater London, United Kingdom Digital Preservation Coalition Full timeUnlock the Future of Digital CollectionsThe British Library's Digital Collections are a treasure trove of digitized manuscripts, books, eBooks, and more. As a Digital Collections Management Coordinator, you'll play a crucial role in developing a holistic approach to managing these collections, working with curatorial colleagues to ensure inclusivity and...
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Digital Collections Manager
4 weeks ago
London, Greater London, United Kingdom Royal College of Music Full time{"title": "Digital Museum Officer", "description": "Job SummaryThe Royal College of Music is seeking a highly skilled Digital Museum Officer to manage the digital infrastructure that provides internal and external access to over 10,000 collection records. The successful candidate will also support the creation of digital assets such as digital exhibitions,...
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Digital Collections Manager
4 weeks ago
London, Greater London, United Kingdom Royal College of Music Full time{"title": "Digital Museum Officer", "description": "Job SummaryThe Royal College of Music is seeking a highly skilled Digital Museum Officer to manage the digital infrastructure that provides internal and external access to over 10,000 collection records. The successful candidate will also support the creation of digital assets such as digital exhibitions,...
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Collections Officer
3 weeks ago
London, Greater London, United Kingdom Marylebone Cricket Club (MCC) Full timeJob Summary: We are seeking a skilled Collections Officer to support the care, cataloguing, and movement of museum collections at Marylebone Cricket Club (MCC). The successful candidate will work closely with the Head of Heritage & Collections to ensure the preservation and detailed documentation of our collections.Key Responsibilities:Support exhibition...
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Digital Collections Manager
3 days ago
London, Greater London, United Kingdom Royal College of Music Full timeAbout the RoleThe Royal College of Music seeks a highly skilled Digital Officer to manage its digital infrastructure and support the creation of engaging digital experiences for internal and external audiences.Key ResponsibilitiesManage the digital platform providing access to over 10,000 collection recordsSupport the development of digital exhibitions,...
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Digital Collections Management Specialist
4 weeks ago
London, Greater London, United Kingdom Digital Preservation Coalition Full timeVacancy for Digital Collections Management CoordinatorLocation: Boston Spa/St Pancras, UKJob Type: Full-TimeThe Digital Preservation Coalition's Digital Collections are a vast and diverse treasure trove, comprising digitised manuscripts, books, eBooks, eJournals, the UK Web Archive, born-digital personal archives, sound collections, electoral registers, and...
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Digital Collections Management Specialist
4 weeks ago
London, Greater London, United Kingdom Digital Preservation Coalition Full timeVacancy for Digital Collections Management CoordinatorLocation: Boston Spa/St Pancras, UKJob Type: Full-TimeThe Digital Preservation Coalition's Digital Collections are a vast and diverse treasure trove, comprising digitised manuscripts, books, eBooks, eJournals, the UK Web Archive, born-digital personal archives, sound collections, electoral registers, and...
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Head of Commercial Management
4 weeks ago
London, Greater London, United Kingdom HEAD OFFICE Full timeJob Title: Head Financial AccountingWe are seeking a highly skilled and experienced professional to lead our commercial management team.The ideal candidate will have a strong background in customer acquisition, marketing, and team management, with excellent analytical and project management skills.The successful candidate will be responsible for driving...
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Head of Commercial Management
4 weeks ago
London, Greater London, United Kingdom HEAD OFFICE Full timeJob Title: Head Financial AccountingWe are seeking a highly skilled and experienced professional to lead our commercial management team.The ideal candidate will have a strong background in customer acquisition, marketing, and team management, with excellent analytical and project management skills.The successful candidate will be responsible for driving...