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Supply Chain Operations Supervisor

2 months ago


Redditch, Worcestershire, United Kingdom Amazon UK Services Ltd. Full time

About the Role
Operations is the core of Amazon's success. This essential segment of our organization ensures that we efficiently fulfill and dispatch orders, guaranteeing timely delivery of items to our customers.

Key Responsibilities
As an Operations Manager, you will be pivotal in uniting the team to drive excellence in safety, quality, and productivity across our facilities. Your leadership will involve:

  • Managing and nurturing a team of Area Managers.
  • Overseeing operational teams during shifts, addressing challenges, and positively influencing site performance.
  • Evaluating shift performance against relevant business goals and implementing strategies to enhance operational excellence.
  • Collaborating closely with support teams, including HR, Finance, Health and Safety, and Security.
  • Designing and executing initiatives to boost operational performance across sites.

A Day in the Life
In this role, you will lead shifts at one of our operational facilities, acting as a crucial link between various teams, including finance, safety, and operations integration. This position allows you to engage with daily operations while also contributing to innovative strategies for site improvement.

Your typical day will include:

  • Meetings with different business areas.
  • In-depth analysis of performance and risk metrics.
  • Preparation for varying levels of demand.

Mentoring and coaching your team will be a daily responsibility, as you strive to empower them to become exceptional managers.

About the Team
The Amazon Transportation Service (ATS) team is vital to our operational pace. Joining ATS means becoming part of a diverse group that plays a central role in our achievements. Utilizing air, sea, and road transport, along with state-of-the-art sortation centers, you will help optimize Amazon's transportation efficiency.

Our team leverages data to inform decisions, driving innovation and efficiency within Amazon. We prioritize safety, recognizing that our people are our greatest asset, and we utilize their expertise to ensure swift, convenient, and sustainable package delivery.

Basic Qualifications
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Experience in utilizing data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains

Preferred Qualifications
While preferred qualifications are not mandatory for application, candidates with the following will be considered favorably:
- Experience in Lean, Six Sigma, and Kaizen methodologies
- Background in a similar logistical environment
- Proficiency with the MS Office suite (Word, Excel, Outlook) in a professional context