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Pathology Support Specialist
2 months ago
We are seeking a highly motivated and versatile individual to join our Pathology Reception team at University Hospitals Sussex NHS Foundation Trust (279). As a key member of our team, you will be responsible for providing exceptional customer service, handling clinical samples, and performing data entry tasks.
Main Responsibilities:- Receive, sort, and process clinical samples, identifying and resolving problems such as leaking samples, labeling errors, and missing information.
- Perform accurate data input on computers for prolonged periods of time, maintaining attention to detail and accuracy at all times.
- Follow standard operating procedures (SOP) at all times, understanding analytical work that is going to be undertaken.
- Understand the urgency of requests, prioritizing work according to SOPs, and ensuring system for phoning results is adhered to.
- Answer calls on the Pathology enquiry line, giving results, information, and advice within their competency.
- Take significant numbers of requests for supplementary tests, find the appropriate sample, and order the test(s), contacting the requestor about any issues this may cause.
- Excellent keyboard skills and typing speed.
- Good communication skills, via telephone, face-to-face, and electronically.
- Medical terminology knowledge (desirable).
- Team player and individual worker, able to prioritize workload.
- Why do they want to work for us?
- Evidence of having undertaken own development to improve understanding of equalities issues.
- Evidence of having championed diversity in previous roles (as appropriate to role).
At University Hospitals Sussex NHS Foundation Trust (279), diversity is our strength, and we want you to feel included. We are a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with compassion and empathy, and we value learning, teaching, and training to be the best we can be.
What We Offer:- A supportive and friendly team environment.
- Opportunities for professional development and growth.
- A comprehensive induction program and training.
- A competitive salary and benefits package.