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Sales Team Lead

2 months ago


Kendal, Cumbria, United Kingdom Wheelbase Lakeland Ltd Full time
Online Sales Manager

Wheelbase Lakeland Limited is a leading premium cycle retailer with a strong online presence. We are seeking an experienced Online Sales Manager to join our team at our Lake District head office.

Key Responsibilities:
  • Ensure efficient order processing and fulfillment management of online orders, meeting strict service level agreements.
  • Monitor orders to guarantee timely and accurate processing.
  • Collaborate with the stock team for transfers and multi-store shipping.
  • Manage team workload, organizing work rotas and daily staff allocation.
  • Work with the web development team to enhance the customer journey.
  • Make informed decisions to optimize order processing flow and profitability.
  • Monitor department targets and sales performance, attending weekly trade meetings.
  • Apply efficient time management and workflow techniques.
  • Understand and implement company policies.
Requirements:
  • 1 year of experience in warehouse management (preferred).
  • Strong commercial acumen and ability to understand profitability.
  • Excellent communication and team management skills.
  • Ability to work in a fast-paced environment.
What We Offer:
  • Competitive salary (£30,000+ based on experience).
  • Opportunities for professional growth and development.
  • Employee discounts on our range of cycling products.
  • Company events.
  • Company pension.
  • Cycle to work scheme.
  • Free parking.
  • On-site parking.
  • Store discount.