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Quantitative UX Researcher

2 months ago

London Area, United Kingdom rmg digital Full time

Job Title: UX Researcher - Data Insights Specialist

About the Role:

We are seeking a skilled UX Researcher to join our team at rmg digital, where you will play a crucial role in building a comprehensive design system that will shape the future of our projects.

Key Responsibilities:

  • Data Analysis: Dive into various data sources, such as support tickets, user success metrics, NPS surveys, and in-product feedback, to gather and analyze quantitative data.
  • Storytelling with Data: Transform raw data into meaningful narratives that guide design decisions. Your ability to theme and interpret data will be key in driving the direction of UX research.
  • Sentiment Analysis: Apply sentiment analysis techniques to understand user emotions and behaviors, helping to surface deep insights from the data.
  • Collaboration: Work closely with UX teams to ensure data-driven insights are effectively integrated into qualitative research efforts, supporting evidence-based design decisions.

Requirements:

  • Proven experience in pulling and analyzing quantitative data within a UX framework.
  • Hands-on experience with tools like Qualtrics and Pendo is a bonus.
  • Ability to theme, analyze, and present data in a way that drives impactful UX decisions.
  • An understanding of how UX research informs product development and design strategies.
  • Experience working within a global software company is a plus.

What We Offer:

As a UX Researcher at rmg digital, you will have the opportunity to work on a wide range of projects, collaborate with a talented team, and contribute to the development of our design system.