Parts Advisor

2 days ago


Durham, Durham, United Kingdom CONSULT2RECRUIT Full time
Job Title: Parts Advisor

CONSULT2RECRUIT is seeking a skilled Parts Advisor to join our team in Durham. As a key member of our team, you will be responsible for promoting and securing parts sales, working with suppliers to purchase parts at competitive prices, and collaborating with the Branch Manager to meet sales targets.

Key Responsibilities:
  • Professionally handle incoming calls to promote and secure parts sales.
  • Work with suppliers to purchase parts at competitive prices while maintaining stock levels.
  • Collaborate with the Branch Manager to meet monthly sales, margin, and contribution targets.
  • Contribute to meeting or exceeding head office and local customer service level agreements (SLAs) and KPIs.
  • Perform stock cleanses and manage internal transfers efficiently.
  • Provide excellent customer service to local and national customers to encourage repeat business.
  • Help in building a customer base and promoting the truck and trailer services.
  • Manage cash and payment systems following company procedures, prioritizing safety.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong organizational and time management skills.
  • Proficiency in using computer systems and software.

What We Offer:

  • A competitive salary and bonus scheme.
  • Opportunities for career development and growth.
  • A supportive and collaborative work environment.

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