Operations Support Specialist

1 month ago

Aylesford, Kent, United Kingdom FedEx Full time
About the Role

We are seeking a highly skilled Operations Support Agent to join our team. As an Operations Support Agent, you will play a critical role in ensuring the smooth operation of our delivery network.

Key Responsibilities:

  • Ensure timely and accurate delivery of packages to customers
  • Provide exceptional customer service through effective communication and problem-solving skills
  • Collaborate with the team to resolve delivery issues and optimize operations
  • Enter data into our tracking system with accuracy and attention to detail
  • Adhere to FedEx processes, procedures, and regulatory requirements

What We Offer:

  • A competitive compensation package
  • Training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package, including employee assistance programs and reduced-rate shipping
  • A dynamic and inclusive work environment that values diversity and promotes growth opportunities

About FedEx:

FedEx is a global leader in express transportation and logistics, serving over 220 countries and territories. We are committed to delivering exceptional customer experiences and fostering a culture of innovation, teamwork, and excellence.

Our Culture:

At FedEx, we believe in putting people first and delivering outstanding service to our customers. Our culture is built on a philosophy of People-Service-Profit, which emphasizes the importance of our team members, our customers, and our community.

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