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Benefit Assessment Specialist
2 months ago
Job Role
As a Benefit Assessor with Hatched Recruitment Group, you will play a crucial role in ensuring that applications for welfare assistance are processed and paid promptly and correctly in accordance with legislation and procedures.
Key Responsibilities
- Process and pay welfare assistance applications in accordance with legislation and procedures.
- Resolve customer enquiries and provide advice on welfare assistance.
- Ensure accurate and up-to-date customer information.
- Take action to recover overpayments and identify discrepancies in customer accounts.
Requirements
- Strong understanding of welfare assistance legislation and procedures.
- Excellent communication and customer service skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Strong problem-solving and analytical skills.
