Partner Solutions Architect

1 day ago

London, Greater London, United Kingdom OpenAI Full time

About the Role

We are seeking a highly skilled and experienced Partner Solutions Architect to join our team at OpenAI. As a key member of our Solutions Architecture team, you will be responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises.

About the Team

The Solutions Architecture team is responsible for building an effective backlog of GenAI use cases for our customers and driving them to production through strong technical guidance. As a Partner Solutions Architect, you will support systems integrators and their most strategic customers in transforming their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

Key Responsibilities

  • Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers.
  • Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.
  • Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.
  • Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications.
  • Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners.
  • Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.
  • Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases.
  • Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

Requirements

  • 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.
  • Industry experience in programming languages like Python or Javascript.
  • Experience in leading complex implementations of Generative AI and/or traditional ML solutions.
  • Experience in building and/or delivering prototypes using the OpenAI API.
  • Experience in leading complex technical projects and programs with many stakeholders, ideally within or through an SI.
  • Effective presentation and communication skills to translate business and technical topics to all audiences, including senior leaders.
  • Ability to own problems end-to-end and pick up whatever knowledge is missing to get the job done.
  • Humble attitude, eagerness to help colleagues, and a desire to do whatever it takes to make the team succeed.

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