Medical Office Coordinator
1 week ago
We are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our clinical team.
Main Responsibilities- Maintain and monitor the practice appointment system, ensuring seamless scheduling and rescheduling of clinics.
- Process personal, telephone, and e-requests for appointments, providing clear and concise communication to patients.
- Answer incoming phone calls, transferring calls or dealing with caller requests appropriately, and signpost patients to the correct service.
- Initiate contact with and respond to requests from patients, team members, and external agencies, demonstrating excellent problem-solving and analytical skills.
- Code clinical data in EMIS Web and Docman 10, and photocopy documentation as required.
- Data entry of new and temporary registrations and relevant patient information, ensuring accuracy and attention to detail.
- Direct requests for information, SARs, insurance/solicitors letters, and DVLA forms to the administration team, and manage queries in an efficient manner.
- Monitor and action the reception and prescription email inboxes, processing incoming repeat prescription requests and adhering to the practice's repeat prescription policy.
- Liaise with the practice pharmacist and doctors regarding prescription queries, and carry out clinical system searches as requested.
- Participate in audit as directed by the practice manager, and support administration staff during staff absences.
- Excellent communication skills (written and verbal), with a clear and polite telephone manner.
- Strong IT skills, with competence in Microsoft Office and Outlook.
- Effective time management, with the ability to work as a team member and autonomously.
- Good interpersonal skills, with the ability to problem-solve and analyze situations.
- Ability to follow policy and procedure, with high levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations, with the ability to work under pressure.
- Flexibility to work outside of core office hours, with a Disclosure Barring Service (DBS) check.
-
Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesAppointment Scheduling: Maintain and...
-
Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesAppointment Scheduling: Maintain and...
-
Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeAbout UsShay Lane Medical Centre is a leading healthcare provider dedicated to delivering exceptional patient care and service. Our team of healthcare professionals is committed to providing a proactive and high standard of healthcare to our registered patients, improving their physical health and mental wellbeing.Job SummaryWe are seeking a highly skilled...
-
Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeAbout UsShay Lane Medical Centre is a leading healthcare provider dedicated to delivering exceptional patient care and service. Our team of healthcare professionals is committed to providing a proactive and high standard of healthcare to our registered patients, improving their physical health and mental wellbeing.Job SummaryWe are seeking a highly skilled...
-
Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom St Johns Medical Centre Full timeJob SummaryTo provide general assistance to the St Johns Medical Centre team and project a positive and friendly image to patients and other visitors, either in person or via communication. Welcome, assist, and direct patients in accessing the appropriate service or healthcare profession in a courteous, efficient, and effective way.Key...
-
Medical Office Coordinator
2 weeks ago
Altrincham, Trafford, United Kingdom St Johns Medical Centre Full timeJob SummaryTo provide general assistance to the St Johns Medical Centre team and project a positive and friendly image to patients and other visitors, either in person or via communication. Welcome, assist, and direct patients in accessing the appropriate service or healthcare profession in a courteous, efficient, and effective way.Key...
-
Medical Office Coordinator
3 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate records.Main...
-
Medical Office Coordinator
2 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate records.Main...
-
Medical Office Coordinator
21 hours ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate patient records.Main...
-
Medical Office Coordinator
18 hours ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate patient records.Main...
-
Medical Office Coordinator
6 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system,...
-
Medical Office Coordinator
7 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system,...
-
Medical Office Coordinator
5 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system,...
-
Medical Office Coordinator
5 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly skilled and organized Medical Receptionist to join our team at Shay Lane Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our clinical team.Main ResponsibilitiesMaintain and monitor the practice appointment system,...
-
Medical Office Coordinator
3 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate records.Main...
-
Medical Office Coordinator
3 days ago
Altrincham, Trafford, United Kingdom Shay Lane Medical Centre Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Shay Lane Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate records.Main...
-
Medical Office Coordinator
7 days ago
Altrincham, Trafford, United Kingdom Altrincham Medical Practice Full timeJob SummaryWe are seeking a skilled and organized individual to join our team as a Receptionist at Altrincham Medical Practice. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesThe ideal candidate will have experience in a GP setting, although training...
-
Medical Office Coordinator
7 days ago
Altrincham, Trafford, United Kingdom Altrincham Medical Practice Full timeJob SummaryWe are seeking a skilled and organized individual to join our team as a Receptionist at Altrincham Medical Practice. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesThe ideal candidate will have experience in a GP setting, although training...
-
Medical Office Coordinator
1 week ago
Altrincham, Trafford, United Kingdom Altrincham Medical Practice Full timeJob SummaryWe are seeking a skilled and organized individual to join our team as a Receptionist at Altrincham Medical Practice. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesThe ideal candidate will have experience in a GP setting, although training...
-
Medical Office Coordinator
1 week ago
Altrincham, Trafford, United Kingdom Altrincham Medical Practice Full timeJob SummaryWe are seeking a skilled and organized individual to join our team as a Receptionist at Altrincham Medical Practice. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesThe ideal candidate will have experience in a GP setting, although training...
