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Accommodation Manager
2 months ago
We are seeking a skilled and dedicated individual to join our team as an Accommodation Officer. The successful candidate will be responsible for delivering a comprehensive housing management service to a portfolio of temporary and emergency accommodation.
Key Responsibilities- Risk assessing and placing complex and vulnerable homeless applicants into interim accommodation in accordance with the Council's statutory duties.
- Making informed decisions over placement, undertaking suitability assessments, and taking into account best use of accommodation and the needs of the applicant and others.
- Letting of temporary, emergency, and Housing First accommodation.
- Facilitating move-on to general needs accommodation – monitoring and placing bids and managing direct offers.
- Licence enforcement with proportionate consideration given to legislation/case law and the aims within the Council's Homelessness and Rough Sleeper Strategy to eradicate rough sleeping within the borough.
- Completing property safety checks to ensure health and safety compliance, and monitor and report health and safety concerns in accordance with Health Safety Policy and Procedures.
- Carrying out regular property inspections to safeguard the applicant, other residents, and Council stock.
- Instructing the Temporary Accommodation Assistants as and when necessary – allocating work.
- The successful candidate will be able to manage an ongoing caseload meeting the needs of all clients, especially the vulnerable with more complex housing needs.
- They will be resilient and assertive when working with high-risk client groups consisting of Registered Sex Offenders, prolific and violent offenders, those battling addiction, prison leavers, and those with complex or undiagnosed mental health conditions.
- Managing challenging behaviour in a professional manner is imperative, summoning appropriate medical or social assistance as necessary and maintaining professional boundaries.
- Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
- Flexible working: available upon request, subject to operational requirements.
- Part-time and Job share opportunities – all our full-time vacancies are open to job share unless otherwise stated.
- A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption, and parental leave.
- 25 days holiday rising to 31 days (depending on Local Government service).
- An extensive range of learning and development opportunities.
- Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues.
- Season ticket loans and discounts for public transport.
- Cycle to Work scheme.
- Stevenage Credit Union: secure savings, free life insurance, and access to cheap loans.
- Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC).
- Discounted Health and Fitness membership.
