Duty Manager

2 weeks ago


Manchester, United Kingdom Nuffield Health Full time

About the Role:

The Duty Manager at Nuffield Health's Manchester Printworks Fitness & Wellbeing Club is a key position that requires a strong sales background and the ability to lead a team to deliver exceptional customer service.

Key Responsibilities:

  • Oversee the smooth operation of the club, ensuring a high-quality experience for members.
  • Develop and maintain strong relationships with members, identifying opportunities to enhance their experience and increase loyalty.
  • Lead a team of colleagues, providing guidance and support to ensure excellent customer service and quality standards are maintained.
  • Conduct tours and presentations to prospective new members, highlighting the unique benefits and value proposition of Nuffield Health.
  • Ensure the club's health and safety standards are met, addressing any issues promptly and efficiently.
  • Contribute to achieving sales targets, working closely with the sales team to drive revenue growth.

What We Offer:

Nuffield Health is a leading healthcare charity that values its employees and offers a range of benefits to support their wellbeing and career development. As a Duty Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer service and making a positive impact on people's lives.


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