Dynamics CRM Solutions Architect

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Onyx-Conseil Full time
Job Title: Microsoft Dynamics 365 CRM Solutions Architect

Job Summary:

We are seeking a highly skilled Microsoft Dynamics 365 CRM Solutions Architect to join our team at Onyx-Conseil. As a key member of our Global Applications team, you will be responsible for designing, implementing, and maintaining our global Dynamics CRM platform.

Key Responsibilities:

  • Design and implement the global Dynamics CRM platform, ensuring alignment with business requirements and best practices.
  • Work closely with key stakeholders to develop and enhance the Dynamics solution, ensuring seamless integration with other systems.
  • Lead the conceptualisation, design, and delivery of high-quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal, and interfaces.
  • Use in-depth knowledge of MS Dynamics to solve technical design challenges and ensure the implementation of best practices.
  • Prepare and seek approval for high and low-level business and technical architectural documents.
  • Interface between the business, Product Owner, and technical resources to ensure solutions are effectively embedded into the organisation.
  • Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations.
  • Investigate, analyse, and propose new technologies or revisions to existing architectural design that will benefit the admissions user communities.
  • Keep knowledge of Dynamics and supporting technologies up to date in line with the latest platform changes.
  • Identify product risks and mitigate or communicate as necessary.
  • Organise and conduct discovery workshops, discussions, and value-based use case demonstrations for requirements/proposed solutions.
  • Provide direct Technical Design support within the Global Applications team to build or revise support processes and practises.

Requirements:

  • 7+ years in Solution Architect role.
  • 7+ years Dynamics CRM Configuration/customisation.
  • 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal).
  • Solution design with Critical thinking.
  • Configuration/customisation along with Testing and debugging.
  • Development tools (Visual Studio).
  • Excellent interpersonal skills.
  • English as primary language.
  • Experience in global delivery environments and Working within remote teams.
  • Experience of education sector coupled with Experience of DevOps.

Salary: £70K - £85K plus benefits.



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