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Student Support Coordinator

2 months ago

Leicester, Leicester, United Kingdom PeoplePlus Full time

Job Summary:

We are seeking a highly organized and detail-oriented Student Support Administrator to join our team at PeoplePlus. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our education provision.

Key Responsibilities:

  • Provide comprehensive administrative support to our education team, ensuring that all systems and processes operate efficiently and effectively.
  • Act as the first point of contact for prisoners, conducting inductions and providing advice and guidance on available courses.
  • Recruit learners for courses, maintain accurate records of achievement, and liaise with partner agencies and the prison allocation and activity team.
  • Develop and maintain effective relationships with a wide range of individuals, including prisoners, staff, and external partners.
  • Ensure that all administrative tasks are completed to a high standard, with attention to detail and a focus on quality.

Requirements:

  • Relevant experience in an administration environment, with a passion for delivering high-quality support services.
  • Hold an NVQ Level 2 Business Administration qualification or equivalent (Level 3 desirable).
  • Excellent knowledge of IT-based systems, including Word, Excel, and Access packages.
  • Strong organizational skills, with the ability to plan and prioritize workload effectively.
  • Excellent communication and interpersonal skills, with the ability to build rapport with a wide range of individuals.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

As a Student Support Administrator with PeoplePlus, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering high-quality education services. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.