Medical Secretary

Job Summary:

We are seeking an experienced Medical Secretary to join our team at Spire Healthcare Ltd. As a Medical Secretary, you will provide administrative support to our valued Consultants, ensuring the delivery of high-quality services to our patients.

Key Responsibilities:

• Provide a full medical secretarial service to Consultants, including typing clinic notes and letters, and managing correspondence.
• Answer patient queries and resolve issues in a timely and professional manner.
• Liaise with Consultants, their secretaries, and other healthcare professionals to ensure seamless communication and coordination.
• Manage clinic correspondence, telephone calls, and queries, displaying a high level of accuracy, presentation, and attention to detail.
• Communicate effectively with GP surgeries, other healthcare professionals, and external agencies.
• Provide copy clinic letters and other administrative support as required.
• Open and distribute Consultants' mail, and order office supplies as needed.
• Assist in the training of new and trainee Medical Secretaries, and undergo mandatory training as required.
• Contribute to the development of departmental procedures and ensure consistent provision of service during holiday/sickness periods.
• Deliver exemplary customer service to all users of the service, including Consultants, patients, and colleagues.

Requirements:

• Good standard of education.
• Excellent communication skills, including a professional telephone manner.
• A good knowledge of medical, anatomical, and physiological terminology.
• Knowledge of IT systems, including typing and data entry skills.
• RSA level II or equivalent.

Benefits:

• Competitive salary.
• Comprehensive benefits package, including annual leave, pension, and private medical insurance.
• Opportunities for career development and training.
• A supportive and inclusive work environment.