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Assistant Shop Manager
2 months ago
As a key member of our retail team, you will play a vital role in driving the success of our flagship store in London. As our Assistant Shop Manager, you will be responsible for ensuring the store delivers exceptional customer service, achieves sales targets, and maintains operational excellence.
Key Responsibilities:
- Oversee the day-to-day running of the store, including managing staff and maintaining a high level of customer satisfaction.
- Identify opportunities to drive sales and maximize profitability through effective merchandising and visual displays.
- Develop and implement strategies to improve customer engagement and loyalty.
- Support the Store Manager in achieving business objectives and making key decisions.
- Recruit, train, and develop a high-performing team to deliver exceptional customer service.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Deputise for the Store Manager in their absence.
Requirements:
- Previous retail management experience at a similar level.
- A passion for luxury retail and a strong understanding of the industry.
- A proven track record of increasing overall business performance.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and thrive in a fast-paced retail environment.
- Seasonal business wear allowance.
- Generous employee discount.
- Rewarding bonus and commission structures.
- Wellbeing and financial support through our Employee Assistance Programme.
- Low monthly cost health support through our medical cash plan.
- Fitness discounts.
- Family friendly policies including enhanced parental pay.
- 25 days annual leave.
- Employee referral scheme.
- Career development opportunities.
About Us:
At REISS, we are committed to creating a diverse and inclusive work environment that values and respects all individuals. We believe that our people are our greatest asset and are dedicated to providing opportunities for growth and development.
