Accommodation Office Team Leader

5 days ago


ChesterleStreet, Durham, United Kingdom Card Factory Full time

At Card Factory, we're passionate about celebrating our customers' life moments. We're seeking a skilled Team Leader to help us achieve this goal. As a Team Leader, you'll play a key part in driving the success of our stores by focusing on customer experience and operational excellence.

Key Responsibilities:

• Support your Store Manager in achieving commercial growth goals
• Develop a team culture that puts the customer at the heart of everything we do
• Lead the store team in the absence of the Store Manager
• Ensure great standards and exceptional service every day

About You:

• You'll be customer-centric with a passion for driving excellent service
• You'll demonstrate good leadership skills and be positively forward-thinking
• You'll be comfortable reviewing store performance data and be commercially minded
• You'll be an engaging and enthusiastic team player



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