Administrative Support Officer

4 weeks ago

Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

About the Role

We are seeking a highly motivated and organized individual to join our PALS & Complaints Team as an Administrative Support Officer. The successful candidate will provide administrative support to the team, ensuring the smooth operation of our services.

Key Responsibilities

  • Provide administrative support to the PALS & Complaints Team, including managing emails, phone calls, and correspondence.
  • Assist with the triaging of new enquiries, ensuring that all issues are investigated and responded to in a timely manner.
  • Communicate effectively with patients, visitors, and staff at all levels, providing excellent customer service.
  • Maintain accurate records and databases, ensuring that all information is up-to-date and secure.

About Us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is a leading healthcare provider in the South West, delivering high-quality care to our patients. We are committed to providing a positive and supportive work environment, where our staff can thrive and develop their skills.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team.
  • Professional development and training opportunities.

Requirements

  • Experience of working in a busy administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage competing priorities.
  • Proficient in the use of Microsoft Office applications.

How to Apply

If you are a motivated and organized individual who is passionate about delivering excellent customer service, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].

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