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Head of Content Strategy and Development

2 months ago


London, Greater London, United Kingdom QA Full time
Lead the Way in Content Design and Development

Join QA as a Head of Content Design and Development

This is an exciting opportunity to lead a team of talented professionals in developing and designing best-in-class learner journeys and embedding evidence-based learning methodology within the content function.

As a key member of the QA team, you will be responsible for collaborating with multiple brands to create and integrate content, ensuring a consistent approach and voice across the organization.

Key Responsibilities:
  • Lead the team to design and develop high-quality, dynamic learning content using a range of media and methods
  • Manage continuous improvement of team processes and project management in learning architecture and design
  • Collaborate on the development of the group style guide and the integration of appropriate approaches to writing for learners across group content
  • Proactively upskill the team in evidence-based learning design principles and approaches
  • Seek out opportunities to embed storytelling and other creative elements in learning content and oversee implementation
About You:
  • Excellent people management and stakeholder management skills
  • Broad understanding of learning principles and methodologies
  • Familiarity with different media and their potential use cases in learning design
  • Track record in Learning Design, Content, and/or Product Development, including complex projects
  • Experience in team building and professional development of team members
  • Experience with change management and embedding culture change
What We Can Offer:

We prioritize our employees' health and wellbeing, offering 27 days holiday each year, a holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

We also provide opportunities for personal growth and development, including QA-authored courses in the latest tech, and access to world-class digital learning content from Circus Street and Cloud Academy.

We are an equal opportunity employer, committed to promoting a welcoming and inclusive environment. We celebrate diversity and welcome applications from all candidates, regardless of gender, age, ethnicity, beliefs, or sexual preference.