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Transport Operations Coordinator

3 months ago


Luton, Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

Position Overview

A temporary opportunity has emerged within the Facilities Helpdesk to assist with Patient Transport operations.

The role involves collaborating with the Transport & Helpdesk Manager to ensure the smooth functioning of the transport network serving various healthcare facilities.

This position supports both inpatient and outpatient transport needs.

Key Responsibilities

  • Proficient in utilizing IT systems, including Windows-based applications and communication tools.
  • Understanding of quality assurance practices.
  • Familiarity with healthcare policies and operational procedures.
  • Ability to navigate complex software systems.
  • Comprehension of medical terminology.
  • Strong listening and communication skills, both verbal and written.
  • Capability to operate effectively in a dynamic environment with changing circumstances.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Maintain composure under pressure.
  • Skill in delegating tasks effectively.
  • Accurate logging of patient transport details to maintain proper records.
  • Utilization of Trust systems to verify patient information.
  • Monitoring of patient appointments to ensure relevance.
  • Analysis of transport journeys to identify and reduce inefficiencies.
  • Preparation of daily discharge logs in the absence of contracted transport services.
  • Coordination of taxi bookings in accordance with transport policies.
  • Arranging courier services for various hospital sites.
  • Knowledge of local logistics and transportation routes.
  • Reporting maintenance issues within the transport area.

About Bedfordshire Hospitals NHS Foundation Trust

Our organization provides comprehensive hospital services to a diverse population across multiple sites. We are dedicated to delivering high-quality patient care while fostering a supportive environment for our staff. As a prominent NHS Trust, we offer extensive training and development opportunities to enhance your professional growth.

Our Core Values

We prioritize recruiting individuals who align with our core values, emphasizing inclusivity and diversity in our hiring practices. We are committed to creating a workplace culture that respects and values differences.

Please be aware that job postings may close once a sufficient number of applications have been received. All new hires will undergo a probationary period during their initial months of employment. Travel between various healthcare facilities may be necessary.