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People Operations Manager

2 months ago


Exeter, Devon, United Kingdom Spencer - Richardson Full time
Position Overview

We are collaborating with a forward-thinking and values-oriented hospitality organization that has recently expanded its operations significantly and is eager to continue this growth trajectory.

This enterprise has established a worldwide network of associates providing serviced accommodations, corporate hospitality, short-term rentals, and more, all with the singular aim of achieving excellence. By delivering exceptional customer service, top-tier lodging, and a nurturing workplace, this is an opportune moment to join and contribute as their Employee Engagement and People Operations Manager.

You will become part of a high-achieving and vibrant team, welcomed into a cooperative and encouraging atmosphere.

Key Responsibilities:

  • Reporting directly to the Head of People, you will serve as a strategic ally to the organization, ensuring alignment between the human resources function and the overall business strategy.
  • Oversee daily HR operations, including the evaluation of policies and procedures to enhance efficiency.
  • Act as a practical communicator, providing guidance on all personnel matters in accordance with commercial objectives.
  • Lead initiatives based on data-driven insights, planning and implementing enhancements derived from analysis.
  • Advance the people-focused culture, understanding your client group and developing initiatives that foster employee engagement and satisfaction.
  • Support and mentor managers on all HR-related issues, aiding in the professional development of your colleagues and ensuring uniformity across the organization.
  • Understand how HR can contribute commercially through innovative initiatives.
  • Engage in workforce and succession planning.
  • Manage and improve the employee lifecycle.
  • Qualifications for Success:
    • CIPD Level 5 or equivalent experience.
    • Thorough understanding of contemporary HR principles and employment legislation.
    • Prior experience in leading and mentoring a team within the HR domain.
    • Ability to prioritize tasks effectively.
    • Inherently commercially aware.
    • Experience in implementing agile methodologies.
    • Background in hospitality or accommodation within a growing organization is preferred.

    What We Offer: The organization provides comprehensive health insurance for all employees, enhanced parental leave policies, a quarterly bonus program, pension contributions, 27 days of annual leave (plus additional mental health and birthday leave), hybrid working arrangements, and a supportive team dedicated to your success, equipping you with all necessary resources.