Field Service Technician
4 weeks ago
Finning International is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing expert technical support to our customers in the marine industry.
Key Responsibilities:- Respond to customer service requests and provide on-site diagnostic and repair services for Caterpillar products.
- Execute maintenance, overhaul, troubleshooting, repair, testing, and commissioning of Caterpillar and MaK engines, packages, and systems installed in vessels.
- Identify parts required for repairs and requisition them to ensure timely completion of work.
- Provide estimates of arrival time at customer locations and agree on dates and times for service re-visits.
- Undertake repair and service work on machines to agreed work plans, removing and dispatching components for specialist attention and re-installing original or replacement components.
- Conduct local site risk assessments and prepare method statements in line with standard situation procedures and principles.
- Inspect and test completed machines to ensure they operate to expected performance levels and report any defects or suspect conditions to customers.
- Complete service reports and warranty documentation to enable timely charging of customers and suppliers.
- Formal apprentice training (NVQ Level 3) and served engineer experience.
- Knowledge of electronic, mechanical, and electrical engineering principles.
- Experience in the use of field-based diagnosis tools and equipment.
- Strong planning and organizational skills with the ability to work in high-pressure situations and to tight deadlines.
- Competitive salary.
- 25 days holiday.
- Annual bonus.
- Annual tool allowance.
- Access to company share scheme.
- Healthcare benefit.
- Up to 7% pension.
- Van, laptop, and phone.
- Industry-leading CAT product training.
- Overtime.
Finning International is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
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Field Service Technician
3 weeks ago
Totton, Hampshire, United Kingdom Finning International Full timeJob Title: Field Service EngineerFinning International is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing expert technical support to our customers in the marine industry.Key Responsibilities:Respond to customer service requests and provide on-site diagnostic and repair services...
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Field Service Technician
3 weeks ago
Totton, Hampshire, United Kingdom Finning International Full timeJob Title: Field Service EngineerFinning International is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing expert technical support to our customers in the marine industry.Key Responsibilities:Respond to customer service requests and provide on-site diagnostic and repair services...
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Field Service Technician
4 weeks ago
Totton, Hampshire, United Kingdom Finning International Full timeJob Title: Field Service EngineerFinning International is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing expert technical support to our customers in the marine industry.Key Responsibilities:Respond to customer service requests and provide on-site diagnostic and repair services...
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Field Service Technician
4 weeks ago
Totton, Hampshire, United Kingdom Finning International Full timeJob Title: Field Service EngineerFinning International is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing expert technical support to our customers in the marine industry.Key Responsibilities:Respond to customer service requests and provide on-site diagnostic and repair services...
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