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Retail Leadership Career Starter

2 months ago

London, Greater London, United Kingdom Holland & Barrett International Limited Full time
About the Role

We are seeking a highly motivated and organized Retail Supervisor to join our team at Holland & Barrett International Limited. As a Retail Supervisor, you will play a key role in leading and coaching our store colleagues to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Assist in leading and coaching store colleagues to achieve sales targets and maintain high levels of customer satisfaction.
  • Drive financial performance by managing stock accuracy, controlling costs, and ensuring compliance with health and safety regulations.
  • Develop and implement effective sales strategies to increase sales and customer engagement.
  • Collaborate with the store management team to achieve business objectives and improve store performance.
  • Provide excellent customer service and resolve customer complaints in a professional and courteous manner.
Requirements
  • Previous retail experience with a proven track record of success in a supervisory role.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong organizational and planning skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work under pressure and handle challenging situations in a fast-paced retail environment.
  • Passion for customer service and a commitment to delivering exceptional customer experiences.
What We Offer

We offer a competitive salary, comprehensive training and development opportunities, and a supportive and inclusive work environment. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.