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Customer Service Team Member

2 months ago

Wolverhampton, Wolverhampton, United Kingdom Moto Full time
Customer Service Team Member - Moto

Location: Motorway Services

Hourly Rate: £11.70

At Moto, we are looking for enthusiastic individuals to join our dynamic team, delivering our beloved baked goods and outstanding customer service as we enhance the experience at motorway service areas.

Skills and Training:

No prior experience required We provide comprehensive training to equip you with all the necessary skills to excel in your role.

Benefits for Our Team Members:

  • Annual bonus scheme of up to £440
  • Generous colleague discount of up to 60% on various brands, including Costa Coffee, Pret A Manger, and more
  • Enhanced benefits package including pension, sick pay, maternity, paternity, and life assurance
  • Opportunities for professional development with funded qualifications
  • Weekly pay for your convenience

Your Responsibilities as a Team Member:

  • Restocking displays and fridges to maintain optimal stock levels
  • Preparing hot meals and beverages
  • Providing timely service to customers
  • Delivering exceptional customer service
  • Addressing customer inquiries
  • Operating cash registers and processing transactions
  • Upholding standards of product quality and cleanliness in the store

As some of our locations may have limited access via public transport, please ensure you can reach the site before applying.

This role may appeal to individuals with experience in customer service, retail, or those considering a career change from other fields such as caregiving or warehousing.

Where our customer's journey pauses, yours just begins.

Note: Internally, this position is referred to as Customer Service Assistant.

Annual bonus scheme is equivalent to one week's salary based on average hours worked.

INDLP

Curious about the Moto experience? Hear from our team members about their journey with us.