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About NEOM
At NEOM, we are committed to enhancing WELLBEING through meaningful experiences. Our mission is to elevate the health of our communities and the environment, ensuring a positive impact on both. Our all-natural fragrances are crafted to invigorate your energy, uplift your mood, promote better sleep, and alleviate stress.
Position Overview
We are seeking a Keyholder-Sales Associate with a strong enthusiasm for customer engagement to join our team. This role requires a commitment of 15 hours per week, where you will deliver an outstanding customer experience that aligns with our brand ethos.
Successful candidates will excel in teamwork and remain composed under pressure. The ability to adapt positively to change while maintaining professionalism is essential. Availability for weekday and weekend shifts, including potential late nights, is required.
A genuine interest in health and wellbeing is crucial, as you will be expected to share your insights and experiences with both your colleagues and customers.
Key Responsibilities
- Drive sales and support company goals
- Oversee the opening and closing of the store
- Manage cash handling and banking processes
- Assist management with daily operational tasks
- Demonstrate proficiency in Microsoft Office, Excel, and Google Drive
- Provide exceptional NEOM Customer Experience to inspire wellbeing
- Proactively take initiative in your role
- Uphold company standards consistently
- Ensure cleanliness and visual merchandising standards are maintained
Qualifications
- Experience in retail, particularly in health or beauty sectors
- A passion for promoting wellbeing
- Strong customer service skills that inspire your peers
- Self-motivated with a commitment to high standards
- Effective communication skills, treating all with honesty and respect
- Able to collaborate effectively with diverse teams
- Attention to detail is paramount
- Flexibility to work retail hours, including weekends and evenings
- Competence in using MS Office, Excel, and Google Drive
What We Value
- A dedication to customer service that inspires your colleagues
- A collaborative team player with a positive attitude
- A strong alignment with NEOM's values and a keen interest in wellbeing
- Positive energy that motivates others
- A proactive self-starter
- Ability to thrive in a dynamic work environment
Employee Benefits
- Birthday Leave - Enjoy time off on your special day
- Wellbeing Time - Take time to recharge and reset
- NEOM Products - Receive a complimentary NEOM product monthly, along with staff discounts
- Health Benefits - Access to cash back plans, outpatient care, GP consultations, therapies, and mental health support
- Community Engagement - Time off for volunteering and support for personal fundraising initiatives
Join Us
We invite you to express your interest in this role by submitting your CV and a cover letter detailing your unique contributions to NEOM.