Lead Warehouse Operations Specialist

3 weeks ago


Bedfordshire, United Kingdom NEXT Full time

Position Overview:

We are seeking a skilled Lead Warehouse Operations Specialist to manage and coordinate the comprehensive production of home product samples through our photography studios. This role is pivotal in ensuring the seamless operation of all production lines and the accurate reporting of output metrics. You will serve as the primary contact for stock production, delivering exceptional service to both internal and external stakeholders while overseeing the logistics of sample transportation across various studio locations.

Key Responsibilities:

  • Deliver outstanding customer service to all internal and external stakeholders.
  • Act as the deputy for the Warehouse Lead regarding all stock production matters.
  • Guide the team to ensure that all products are prepared and available for photography sessions, collaborating with the broader studio team to meet all necessary requirements.
  • Design and evaluate workflow systems to enhance operational efficiencies.
  • Manage an effective inventory system and ensure proper storage of samples.
  • Oversee scheduling and ensure the studio calendar is current, coordinating with clients, studio teams, and management.
  • Maintain regular communication with multiple studio locations to facilitate the organization, transportation, and distribution of product samples.
  • Work closely with creative, online, press, and brand marketing teams to support events and specialized projects.
  • Monitor and enhance team performance daily by motivating and coaching team members to meet established standards and objectives aligned with company goals.
  • Design, implement, and lead the home stock organization process across studio sites.
  • Ensure the health and safety of yourself and colleagues in the workplace, addressing any potential hazards or incidents promptly.

Candidate Profile:

  • Demonstrated experience in leading and managing a team within a warehouse setting, with the ability to effectively evaluate and communicate with team members.
  • Exceptional organizational skills, capable of managing diverse workloads and multiple projects with shifting priorities.
  • Proven track record in developing and implementing effective processes to meet business objectives.
  • Ability to perform well under pressure, with a flexible approach and responsiveness to change.
  • Familiarity with using documentation and spreadsheet software (Mac OS).
  • Strong interpersonal skills for effective communication with peers, senior management, and external partners.
  • Possession of a valid UK driving license is required.


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