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Store Manager
2 months ago
The Store Manager for Dweet's Mayfair location will oversee a team of 10, driving success and embodying the brand's values of optimism, creativity, and sophistication. As a role model for the team, you will provide leadership and set a high standard, inspiring team members to come to work with passion and enthusiasm.
Key Responsibilities:
- To ensure exceptional client satisfaction through every team member's efforts
- To maintain a superior standard of excellence in client service, brand knowledge, and product knowledge among all team members
- To focus on outstanding performances and results, based on clear Key Performance Indicators (KPIs)
- To promote a positive and productive working environment that fosters passion, focus, and discipline
- To effectively manage the recruitment process in-store
- To oversee stocktake and ensure stock coordinators are organized, prepared, and conduct the process in accordance with Dweet's Policies and Procedures (P&P)
- To review and approve timesheets
- To ensure merchandising, window display, and team presentation and wardrobe align with Dweet's P&P
Requirements:
- Profound experience in a similar leadership role in a luxury fashion retail environment, with knowledge of customer habits and preferences
- Excellent organizational skills and high attention to detail
- Passion for the luxury fashion retail industry and Dweet's brand
- Strong communication skills to interact positively with the team and clients in-store
- Fluent in English
