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Volunteer Ward Companion

2 months ago

Glasgow, Glasgow City, United Kingdom Marie Curie Full time
About the Role

We are seeking compassionate and empathetic individuals to join our team as Volunteer Ward Companions at our Glasgow Hospice. As a Volunteer Ward Companion, you will play a vital role in providing emotional support and companionship to patients and their families, enhancing their experience and making a positive impact on their lives.

Key Responsibilities
  • Provide a listening ear and emotional support to patients and their families
  • Allow family members or carers to take a break while spending time with their loved one
  • Signpost patients and families to other services as appropriate
  • Support the evaluation of the service by writing brief reports on each visit
  • Keep staff informed of any changes or significant happenings related to patients or others
  • Attend training, support, and supervision sessions as required
  • Represent the Companion Service positively to those you interact with
  • Carry out support sessions at agreed times
Requirements
  • Friendly, sensitive, and a good listener
  • Patience, empathy, self-awareness, and emotional stability
  • Excellent listening skills and ability to build rapport with others
  • Commitment and reliability, with the ability to keep appointments and volunteer for up to 3 hours a week
  • Understanding of the importance of confidentiality
  • Flexibility and sensitivity to individual needs
  • Mature perspective on life and death
  • Willingness to learn and operate within the boundaries of the role
What You Can Gain
  • Make a direct and positive impact on the experience of people receiving care in our hospice
  • Be part of an innovative way of working and contribute to the development of an exciting new project
  • Build on your skills in a charity environment
  • Induction, training, support, and supervision in your role
  • Agreed reasonable out-of-pocket expenses
What We Ask of You
  • Provide two references from non-family members and relevant documents related to the role
  • Adhere to all charity policies and guidelines
  • Complete an induction and any training related to the role
  • Complete mandatory training and role-related renewals as requested

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families. We expect all staff and volunteers to share this commitment and treat all individuals fairly and with respect.