Customer Service Representative

4 weeks ago

Ramsgate, Kent, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Process transactions accurately and efficiently, handling customer payments and returns with a smile.
  • Participate in visual merchandising and stock management activities, ensuring our store looks its best at all times.
  • Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with a willingness to learn and take on new challenges.

Why Join Us?

At Tesco, we're committed to creating a workplace that's inclusive, supportive, and empowering. We believe that our colleagues are our greatest asset, and we're dedicated to helping you grow and develop in your career. If you're passionate about delivering exceptional customer service and working in a dynamic and supportive environment, we'd love to hear from you.

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