Bank Project Worker
1 week ago
About the Role
We are seeking a skilled and compassionate Project Worker to join our Homelessness Service team at Sanctuary Supported Living. As a Project Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their goals and live independently.
Key Responsibilities
- Provide person-centered support to customers, empowering them to maximize their potential and independence
- Assess customer needs and develop tailored support plans to promote their well-being and confidence
- Act as a first point of contact for customer queries, providing timely and effective solutions
- Build strong relationships with customers, respecting their autonomy and dignity
- Liaise with external agencies to enhance customer outcomes and provide training and encouragement towards employment and education
- Manage emergency situations with professionalism and poise
- Maintain accurate and high-quality records of customer interactions
Requirements
- Experience working with adults who have experienced homelessness
- Strong communication and interpersonal skills, with a 'can-do' attitude
- Ability to work collaboratively as part of a team and independently
- Excellent organizational skills, with functional literacy and numeracy
- Capacity to adapt to changing priorities and deadlines
- NVQ3 in Health and Social Care or willingness to work towards
What We Offer
- A supportive and inclusive work environment
- Opportunities for professional development and growth
- A range of benefits, including online discounts and rewards
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