Retail Sales Consultant

1 week ago


Plymouth, Plymouth, United Kingdom BT Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities

  • Provide outstanding customer service and sales support to customers
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Develop and maintain a thorough knowledge of our products and services to effectively meet customer needs
  • Upsell and cross-sell products and services to customers
  • Manage customer complaints and issues in a professional and timely manner

What We Offer

  • A competitive starting salary of £12.34 per hour, plus an uncapped commission scheme
  • Huge discounts off EE & BT products, including mobile and broadband services
  • Support in carving your own career path, with opportunities for professional development and growth
  • Season Ticket Travel Loan, to help with travel costs to and from work
  • Volunteering days, to give back to the local community
  • Optional Private Healthcare and Dental, to protect you and your family

Why Join Us?

At BT Group, we are passionate about developing our people and providing opportunities for career growth and development. As a Retail Advisor, you will have the chance to work with a talented team, develop your skills and knowledge, and make a real difference to our customers.



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