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Food Service Assistant

2 months ago

Chester, Cheshire, United Kingdom AF Blakemore & Son Ltd Full time
Job Title: Food-To-Go Bakery Assistant

Job Summary:

We are seeking a highly motivated and enthusiastic Food-To-Go Bakery Assistant to join our team at AF Blakemore & Son Ltd. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our Food-To-Go department.

Key Responsibilities:Customer Service:
  • Prepare and present high-quality food and beverages to our customers, adhering to established guidelines and standards.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Process customer transactions efficiently and accurately, maintaining a positive and friendly service.
  • Upsell and promote our products to customers, highlighting multi-buy offers and ensuring maximum sales.
  • Adhere to all food handling, safety, and sanitation standards when storing, preparing, and serving food and cleaning the department.
Store Operations:
  • Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor, rotating stock to ensure freshness and timely expiration dates.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays, and other tasks as required.
  • Adhere to all company policies and procedures, ensuring a safe and efficient working environment.
Requirements:
  • Previous experience in a similar role and/or industry is preferred.
  • Reliably follows instructions and procedures with excellent attention to detail.
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
  • Experience of using a 'Challenge 25' policy desirable.
  • Keen and enthusiastic approach to working both in a team and independently.
  • Previous cash handling experience is preferred but not essential.
What We Offer:
  • Excellent benefits package, including holiday, maternity and paternity leave, and pay in excess of statutory entitlements.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding Training & Development.
  • Gain hands-on experience in a high-volume, fast-paced convenience store.
  • Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
  • Proactive promotion of internal candidates.
  • Paid Breaks.
  • Free Tea & Coffee.
  • Early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips and Rotas via HR/Payroll portal.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Company Pension Scheme.
  • NEST pension scheme.
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
  • Extra Holidays - Purchase Scheme.
  • Cycle to work - Bicycle purchase scheme.
  • Long Service Awards.