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Commercial Account Handler

2 months ago


Basingstoke, Hampshire, United Kingdom Capio Recruitment Insurance Full time

Job Summary:

We are seeking a highly motivated and experienced Commercial Account Handler to join our team at Capio Recruitment Insurance. As a key member of our team, you will be responsible for supporting a designated client portfolio and acting as the primary point of contact for our clients.

Key Responsibilities:

  • Supporting a designated client portfolio to ensure excellent customer service and retention.
  • Acting as the client's first point of contact to address their queries and concerns.
  • Building and maintaining strong relationships with clients to drive business growth and development.
  • Supporting clients with queries as they arise, providing timely and effective solutions.
  • Collaborating with internal teams to ensure seamless delivery of services and meet client expectations.
  • Staying up-to-date with industry trends and developments to provide expert advice and guidance to clients.

Requirements:

  • Proven experience in the insurance industry, with a strong understanding of commercial insurance products and services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong problem-solving and analytical skills, with the ability to think critically and provide effective solutions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong customer service skills, with a focus on delivering exceptional service and exceeding client expectations.

What We Offer:

As a Commercial Account Handler at Capio Recruitment Insurance, you will have the opportunity to work with a dynamic and growing team, delivering exceptional service to our clients and driving business growth and development. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.