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Retail Sales Associate
3 months ago
Job Title: Shop Sales Representative
Location: Brighton
Company: 8Bits
About Us:
8Bits is an innovative entertainment management firm with a lively retail presence in Brighton. We are dedicated to providing exceptional products and outstanding customer service. We are currently in search of a motivated and customer-oriented Shop Sales Representative to enhance our store's performance.
Role Overview:
If you have a passion for retail and enjoy assisting customers in selecting the ideal product, the Shop Sales Representative position at 8Bits is a pivotal role. You will engage with customers, drive sales, and ensure a remarkable shopping experience. Your contribution is vital in representing our brand and achieving our sales objectives.
Key Responsibilities:
- Welcome customers as they enter the store and assist them in locating products.
- Interact with customers to comprehend their needs and offer personalized product suggestions.
- Accurately process sales transactions using the point-of-sale (POS) system, managing cash, credit/debit cards, and other payment methods.
- Ensure the sales floor is clean and organized, with products well-stocked and attractively displayed.
- Stay informed about product knowledge and promotions to provide customers with relevant information.
- Assist with merchandising, setting up displays, and arranging products to enhance visual appeal.
- Address customer inquiries, resolve issues, and ensure overall customer satisfaction.
- Support the team in meeting sales targets and contribute to a positive store atmosphere.
- Participate in store events, promotions, and training sessions to enhance your skills and knowledge.
- Provide feedback to management regarding customer preferences, inventory needs, and store operations.
What We're Looking For:
- Previous experience in a retail or sales role is preferred but not required.
- Strong communication and interpersonal skills with a friendly and approachable demeanor.
- A passion for delivering excellent customer service and a positive shopping experience.
- Ability to work effectively in a team and contribute to a supportive work environment.
- Strong organizational skills and attention to detail.
- Proficiency in using point-of-sale (POS) systems and basic computer skills.
- Flexibility to work various shifts, including weekends and holidays as needed.
- Enthusiasm for the entertainment industry and a willingness to stay informed about our products and services.
What We Offer:
- Competitive salary and benefits package.
- A dynamic and supportive work environment.
- Hands-on experience in retail and customer service within the entertainment industry.
- A friendly and collaborative team atmosphere.
- Opportunities for growth and advancement within the company.
How to Apply:
To be considered for the position, please send your CV and a cover letter detailing your interest and relevant experience.