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Senior Value Solutions Specialist

3 months ago

London, Greater London, United Kingdom Freshworks Inc. Full time

About Freshworks Inc.

At Freshworks, we understand that many individuals find the software they use in their professional lives to be cumbersome and inefficient. Our mission is to transform this experience by developing sophisticated yet user-friendly software solutions.

We are in search of a Senior Value Engineer to enhance our growing Go-To-Market (GTM) team across North America, Europe, and APAC. If you possess strong analytical capabilities and a passion for value-driven sales, we would like to connect with you. Your ability to articulate complex value models and engage effectively with diverse audiences will be essential in this role. If you thrive in a dynamic, high-growth environment, we encourage you to reach out.

Key Responsibilities:

  • Conduct value discovery sessions with prospects and clients to identify their objectives and document measurable business outcomes.
  • Clearly communicate the discrepancies between the client's current situation and their desired outcomes.
  • Develop analytical models and tailored executive presentations for key clients.
  • Collaborate with sales enablement to provide training on leveraging value engineering content and resources.
  • Gather and analyze critical metrics from Freshworks and the industry to identify trends and benchmarks.
  • Work in tandem with fellow value engineers, account executives, and solution engineers to contribute to comprehensive value assessments.
  • Assist in creating and delivering high-level presentations to executives in the field.

Qualifications:

  • A minimum of 3 years of relevant experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, or management consulting.
  • Proficient in financial analysis and modeling of ROI and TCO concepts to substantiate business cases.
  • Exceptional interpersonal and presentation skills are crucial for success in this position.
  • A blend of business insight and technical knowledge, enabling you to contribute to discussions on technology and business strategy.
  • Ability to influence senior executives with credibility and enthusiasm.
  • A proactive, high-energy individual comfortable with ambiguity and capable of driving initiatives independently.
  • A collaborative team player who can engage across sales, onboarding, sales enablement, and marketing teams.
  • Familiarity with technology and enterprise software is preferred, with a focus on CRM, ITSM, and Customer Service solutions being advantageous.