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Administrative Assistant

1 month ago


Poole, Poole, United Kingdom Team Jobs Full time
Receptionist Job Description

We are seeking a highly organized and detail-oriented Receptionist to join our team at Team Jobs. As a Receptionist, you will be the first point of contact for clients and stakeholders, providing professional and helpful assistance to ensure a smooth and efficient experience.

Key Responsibilities:
  • Phone and Email Management: Promptly respond to phone calls and inquiries, providing accurate and helpful information to clients and stakeholders.
  • Schedule and Appointment Management: Efficiently manage schedules, appointments, and deadlines to ensure an organized workload and timely communication.
  • Mail and Document Management: Oversee the collection, delivery, and scanning of incoming and outgoing mail to streamline communication and document management processes.
  • Case Management: Maintain and update case management systems, ensuring accurate and up-to-date records to facilitate smooth case progression and client service.
  • Communication and Client Service: Draft letters and documents with attention to detail and accuracy, reflecting the professionalism and standards of the firm. Ensure timely and clear communication with clients regarding case progress, updates, and costs to maintain transparency and client satisfaction.
  • Software Proficiency: Proficiently use software applications such as Osprey, Word, and Excel, and manage these effectively to support the team.
Requirements:
  • Previous Experience: Previous administrative/receptionist experience is required.
  • Technical Skills: Proficient using various systems including Microsoft office, with accuracy.
  • Organizational Skills: Be organized and have great attention to detail.
  • Workload Management: Experience managing your own workload within a fast-paced environment, always prioritizing tasks at hand.

We are looking for a motivated and detail-oriented individual who can provide excellent customer service and support to our team. If you have a passion for administration and a keen eye for detail, we encourage you to apply for this exciting opportunity.