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Service Management Lead Finance Shared Services
2 months ago
At Arup, we're passionate about building a more sustainable future. We work to find solutions for some of the world's most complex problems, providing expertise across all areas of the built environment. Our collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
We're looking for talented individuals who share our passion for creating a better world. As a Service Management Lead - Finance Shared Services, you'll play a critical role in leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided from the Finance SSC teams in Newcastle and Manila.
The OpportunityThis role involves leading the documentation and definition of services provided to each country supported, establishing and agreeing on targets to be delivered from the services, and establishing and coordinating a consistent service review process with agreed stakeholders and SSC members. You'll also be responsible for tracking actions and status and effective change control to manage changes in scope of services.
As a Service Management Lead, you'll enable and facilitate governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC.
What We OfferAt Arup, we care about each member's success, so we can grow together. We provide an attractive total reward package that recognises the contribution of each of our members to our shared success. This includes competitive, fair and equitable pay, a career in which all of our members can belong, grow and thrive, and many possibilities to have an impact through the work they do.
We're owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities.
We also provide private medical insurance, life assurance, accident insurance and income protection cover. In addition, you'll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.