IT Support Specialist

2 weeks ago


Lochgilphead, Argyll and Bute, United Kingdom NHS Scotland Full time
About the Role

NHS Scotland is committed to fostering a diverse and inclusive work environment, where every employee feels valued and empowered to contribute their best. We welcome applications from individuals who share our commitment to equality and diversity.

This exciting opportunity is part of our efforts to deliver exceptional IT support services to our Dental Services throughout the Health and Social Care Partnership. As an IT Support Officer, you will play a key role in providing technical assistance and troubleshooting services to our staff, ensuring seamless access to our IT systems and applications.

The successful candidate will have a strong background in IT support, with experience in managing complex IT environments, including Windows Server, Microsoft Office, and other relevant technologies. You will be highly proficient in troubleshooting and resolving technical issues, with excellent communication and interpersonal skills.

Key Responsibilities:

  • Provide technical support and assistance to staff, including troubleshooting and resolving IT-related issues
  • Manage and maintain IT systems, including servers, desktops, and laptops
  • Configure and deploy new IT equipment and software
  • Develop and implement IT policies and procedures
  • Collaborate with other teams to ensure seamless IT support services

Requirements:

  • Relevant degree or equivalent qualification in a related field
  • At least two years of experience in a similar role
  • Strong knowledge of IT systems, including Windows Server, Microsoft Office, and other relevant technologies
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

NHS Scotland is a dynamic and innovative organization, committed to delivering exceptional healthcare services to our communities. As an IT Support Officer, you will have the opportunity to work with a talented team of professionals, contributing to the development of our IT infrastructure and services.



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