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Sales Associate III

3 months ago

Glasgow, Glasgow City, United Kingdom Tapestry Full time

At Tapestry, we embrace a vibrant aesthetic that reflects our commitment to creativity and individuality. Our diverse portfolio of brands, including kate spade new york, is characterized by a spirited approach to fashion and lifestyle that inspires personal expression.

POSITION SUMMARY

The Muse plays a vital role in driving store performance through sales excellence, productivity, and exceptional customer service. You will be accountable for achieving personal sales targets while delivering an outstanding shopping experience that aligns with our brand values. As a representative of kate spade, you will embody the essence of our brand and ensure that customer expectations are not only met but exceeded.

KEY RESPONSIBILITIES

The ideal candidate will possess the following skills and attributes:

  • Recognize the impact of individual performance on overall store success;
  • Act as a true brand ambassador;
  • Implement sales techniques acquired through company training;
  • Maintain a dynamic and engaging presence on the sales floor;
  • Consistently meet or surpass sales objectives;
  • Manage multiple customer interactions effectively;
  • Anticipate and fulfill customer needs proactively;
  • Deliver service that aligns with the kate spade customer service philosophy;
  • Collaborate with team members to achieve collective goals;
  • Support company initiatives and adhere to management directives;
  • Uphold professional standards and ethics.

ADDITIONAL REQUIREMENTS

  • Proficient in English (required);
  • Experience in a retail service setting (required);
  • Background in luxury retail (preferred);
  • Strong communication skills to engage with customers and colleagues effectively.

Tapestry is committed to fostering an inclusive environment and is proud to be an equal opportunity employer. We value diversity and strive to create a workplace where everyone can thrive, regardless of their background or identity.