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Shop Manager

2 months ago


Paignton, Torbay, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to join our team at Sue Ryder Paignton. As a Shop Manager, you will be responsible for driving business growth, achieving sales targets, and delivering exceptional customer service to our donors and customers.

Key Responsibilities
  • Lead a team of volunteers to deliver great customer service and achieve sales targets.
  • Work with the local community to generate donated stock and drive sales.
  • Recruit, train, and retain a volunteer team, providing leadership and guidance.
  • Set high standards of merchandising and housekeeping, ensuring the shop is well-presented and safe.
  • Manage effective stock processes, including Epos operations, to ensure fresh and seasonal stock is always available.
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives.
What We Offer
  • Competitive benefits package, including 27 days holiday (rising to 33 with length of service), company pension scheme, and staff discount.
  • Enhanced maternity, paternity, and adoption pay, as well as access to an employee support programme.
  • Employee networks, including LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals.
About Sue Ryder

Sue Ryder is one of the largest charity retailers in the UK, with over 400 shops across the country. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need, and we rely on the generosity of our donors and customers to fund our services.

We are proud to be a values-driven organization, and we are looking for someone who shares our commitment to making a difference in the lives of others.