Front Desk Manager

4 weeks ago


Cirencester, Gloucestershire, United Kingdom Fullers Full time
Head Receptionist Opportunity

At Fuller's, we're committed to creating a welcoming atmosphere for our guests. As a Head Receptionist, you'll play a vital role in ensuring seamless service delivery and maintaining high energy levels to keep our guests satisfied.

Key Responsibilities:

  • Lead and support the reception team to deliver exceptional guest experiences.
  • Handle check-ins, reservations, and guest interactions with professionalism and poise.
  • Train and mentor new staff members to ensure they're equipped to provide top-notch service.
  • Utilize our IT systems effectively to manage reservations and guest information.
  • Collaborate with the team to create a warm and inviting atmosphere for our guests.

What We Offer:

  • A supportive environment where everyone is valued and encouraged to grow.
  • Continuous learning and development opportunities to fuel your personal and professional growth.
  • A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
  • Discounted hotel stays at hotels in the Fuller's Family.
  • Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets, and more.
  • Healthcare Cash Plan - after one year with us, you'll have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
  • Full induction and training.
  • The option to receive up to 35% of your earnings as you earn them with Wagestream.

About Us:

At Fuller's, we're passionate about creating a workplace where everyone can thrive. Our four core values - doing things the right way, being part of the family, celebrating individuality, and always asking what's next? - define the essence of who we are. We're committed to embracing diversity and making sure everyone feels valued and included.


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