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Collection Specialist

2 months ago


SouthendonSea, Southend-on-Sea, United Kingdom Brook Street Full time
Job Title: Collection Officer

Brook Street is seeking a highly skilled and organized Collection Officer to join our team. As a Collection Officer, you will play a critical role in ensuring the smooth operation of our collection process.

Key Responsibilities:
  • Deputise for Team Leaders as required
  • Supervise post opening and floor walking
  • Allocate workload to band F staff
  • Process payments, correspondence, and reports
  • Monitor and update suspended cases
  • Deal with public enquiries and liaise with DVLA and Police Forces
  • Perform general office duties, including answering switchboard/telephones and handling mail
Requirements:
  • Excellent communication and organisational skills
  • Ability to work in a fast-paced environment
  • Proficiency in computer software and hardware
  • Attention to detail and ability to work accurately
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

At Brook Street, we value diversity and inclusion in the workplace. We are committed to creating a culture that is welcoming and inclusive for all employees. If you are a motivated and organized individual who is passionate about delivering excellent results, we encourage you to apply for this exciting opportunity.