Product Manager, Software Development

2 days ago

Guildford, Surrey, United Kingdom Electronic Arts (EA) Full time
About the Role

You will report to the Director of Product & Customer Success and will be responsible for building the next generation of IT products to prepare our organization for the management of business operations of the future.

Key Responsibilities
  • Work with IT functions across the company to identify impactful opportunities and collaborate with delivery teams to bring solutions to life.
  • Partner with engineering, UX, and external vendors to assess build vs. manage delivery cycle and take ideas from concept to implementation.
  • Refine requirements based on prototyping, hands-on testing, and iterative feedback, ensuring a bridge between customer desires and technical realities.
  • Manage delivery plans, issues, and decisions, anticipating risk and ensuring focus stays on maximizing value within a timeline and resource constraints.
  • Facilitate collaboration with team member groups to lead process, people, and policy changes to enhance product changes.
  • Build awareness, excitement, and knowledge of new features through customer communication channels and potentially training material creation and facilitation of training sessions.
  • Work with Customer Success Managers to solicit customer feedback and analyze data to constantly test product and approach.
Requirements
  • Bachelor's degree in Business or Computer Science or equivalent professional qualifications.
  • Experience with Software Asset Management is essential.
  • Experience of products & processes in the Software and Asset Management area.
  • Proactive, organized, and detailed planning including timeline & budget considerations.
What We Offer

As a member of our team, you will have the opportunity to work on exciting projects, collaborate with talented individuals, and contribute to the growth and success of our organization.

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